Last Updated: [Aug 10,2025]
1. Introduction
Welcome to [Your Company Name] (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, share, and protect your personal data. We sell TKT X numbing cream, spray, and gel through our website [tktxeurope.com] (the “Site”) based in Denmark and serving customers worldwide.
2. Data Controller & DPO
- Data Controller: Jin Kotorov
- Data Protection Officer (DPO): jinkotorov@gmail.com
3. Personal Data We Collect
- Account Information: Name, email, password, billing/shipping address, phone number.
- Order Details: Products purchased, purchase date, payment method, transaction ID.
- Analytics & Cookies: We use Google Analytics and other tools to collect anonymized usage data (e.g., pages visited, time on site, device type, IP address). Cookies and similar technologies help us understand your behavior and improve the Site.
- Marketing Data: Your preferences and consents when subscribing to newsletters.
4. How We Use Your Data & Legal Basis
- Performance of Contract: To process orders, fulfill purchases, manage returns, and provide customer support.
- Legal Obligation: To comply with Danish law (e.g., tax and accounting record-keeping).
- Legitimate Interest: To analyze Site performance, prevent fraud, and improve our products and marketing.
- Consent: To send marketing communications. You can withdraw consent anytime.
5. Cookies & Analytics
We use cookies for essential Site functions, analytics, and marketing. You can manage your cookie preferences via our Cookie Banner. Google Analytics is configured to anonymize IP addresses. For more info, see our Cookie Policy.
6. Data Sharing & Third Parties
We may share data with:
- Service Providers: Payment processors (e.g., Stripe, PayPal), shipping partners, marketing platforms.
- Analytics Providers: Google Analytics, Cloudflare.
- Legal & Regulatory Authorities: When required by law or to protect rights.
We only transfer personal data outside the EU/EEA with appropriate safeguards (e.g., Standard Contractual Clauses).
7. Data Retention
We retain personal data as long as necessary for the purposes outlined, typically:
- Order data: 10 years (Danish tax law).
- Marketing data: Until you unsubscribe.
- Analytics data: Anonymized and retained for up to 26 months.
8. Your GDPR Rights
You have the right to:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion of your data (subject to legal obligations).
- Restriction: Limit processing.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to processing for direct marketing or legitimate interests.
- Withdraw Consent: At any time for marketing.
To exercise your rights, contact our DPO at [jinkotorov@gmail.com]. You may also lodge a complaint with the Danish Data Protection Authority (Datatilsynet).
9. Data Security
We implement technical and organizational measures to protect your data (e.g., SSL/TLS encryption, access controls). However, no system is impenetrable.
10. Updates to This Policy
We may update this Policy. The “Last Updated” date will reflect changes. Continued use of the Site signifies acceptance of any updates.